DEPARTMENT OF INDUSTRIAL ENGINEERING (ENGLISH) | |||||
Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 |
Course Code: | 1411421010 | ||||||||
Ders İsmi: | Quality Systems and Management | ||||||||
Ders Yarıyılı: | Spring | ||||||||
Ders Kredileri: |
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Language of instruction: | EN | ||||||||
Ders Koşulu: | |||||||||
Ders İş Deneyimini Gerektiriyor mu?: | No | ||||||||
Type of course: | Necessary | ||||||||
Course Level: |
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Mode of Delivery: | Face to face | ||||||||
Course Coordinator : | Dr.Öğr.Üyesi Elif TARAKÇI | ||||||||
Course Lecturer(s): | |||||||||
Course Assistants: |
Course Objectives: | With this course, it is aimed that students gain knowledge about current quality management initiatives and quality standards, understand the impact of quality management in the competitive business environment, and gain skills that will increase customer satisfaction and productivity by processing quality into products/processes. |
Course Content: | Quality concepts and their historical development Dimensions of quality Quality costs Quality circles Quality function deployment Failure modes and impact analysis Quality assurance Total quality Management six sigma ISO 9000 standards |
The students who have succeeded in this course;
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Week | Subject | Related Preparation |
1) | Management dimension of quality | text book |
2) | Quality dimensions, quality costs | text book |
3) | Quality opinions and contributions from Deming, Juran, Crosby, Taguchi | text book |
4) | Total quality in organizations | text book |
5) | Leadership, quality statements, strategic planning | text book |
6) | Hoshin Kanri and Poka Yoke | text book |
7) | quality management systems | text book |
8) | midterm | text book |
9) | Six Sigma Methodology | text book |
10) | Six Sigma Methodology | text book |
11) | Total Quality Management and Six Sigma | text book |
12) | Quality Function Deployment 1 | text book |
13) | Quality Function Deployment 2 | text book |
14) | Failure mode and impact analysis | text book |
15) | Quality in the USA, Japan and China, the effect of quality problems on the success of companies | text book |
16) | final | text book |
Course Notes / Textbooks: | Besterfield,D.H., Michna, C.B., Besterfield, G.H., Sacre, M.B. (2003). Total Quality Management, Prentice Hall, NJ. Total quality management : text with cases / John S. Oakland Toplam kalite yönetiminin dört aşaması / Charles N. Weaver; çev. Tuncay Birkan, Osman Akınbay |
References: | Besterfield,D.H., Michna, C.B., Besterfield, G.H., Sacre, M.B. (2003). Total Quality Management, Prentice Hall, NJ. Total quality management : text with cases / John S. Oakland Toplam kalite yönetiminin dört aşaması / Charles N. Weaver; çev. Tuncay Birkan, Osman Akınbay |
Ders Öğrenme Kazanımları | 1 |
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Program Outcomes | ||||||||||||||
1) Adequate knowledge of mathematics (a), science (b) and industrial engineering (c) (1) and the ability to use this knowledge in complex engineering problems. | ||||||||||||||
2) Ability to work effectively both individually and in interdisciplinary and multidisciplinary teams. | ||||||||||||||
3) Awareness of the necessity of lifelong learning and the ability to access information, to follow developments in science and technology, and to constantly renew oneself. | ||||||||||||||
4) Knowledge of project management, risk management, innovation and change management, entrepreneurship and sustainable development | ||||||||||||||
5) Awareness of the sectors and the ability to prepare a business plan. | ||||||||||||||
6) Professional and ethical responsibility awareness and acting in accordance with ethical principles. | ||||||||||||||
7) Information about the problems of the age in the field of engineering and the effects and legal consequences of engineering practices on health, environment and safety in universal and social dimensions. | ||||||||||||||
8) Information about current engineering practices and standards used in engineering practices. | ||||||||||||||
9) The ability to identify, formulate and solve complex engineering problems, and the ability to select and apply appropriate analysis and modeling methods for this purpose. | ||||||||||||||
10) The ability to design a complex system, process, device or product using modern methods under realistic constraints and conditions and to meet specific requirements. | ||||||||||||||
11) The ability to develop, select and use modern techniques and tools necessary for the solution of engineering problems, and the ability to use information technologies effectively. | ||||||||||||||
12) Ability to design and conduct experiments, collect data, analyze data and interpret results for the study of engineering problems or research issues. | ||||||||||||||
13) Ability to communicate effectively, write reports and make presentations in Turkish and English with oral, written and visual methods. | ||||||||||||||
14) In-depth knowledge of appropriate analytical and experimental methods and computational methods for system integration such as simulation (a), production systems (b) operations research (c) and statistics (d). | ||||||||||||||
15) Skills in designing (a) and improving (b), defining goals and criteria (c), analyzing (d) and developing solutions (e) systems that include people, materials, information, equipment and energy to creatively solve real-life problems |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
Program Outcomes | Level of Contribution | |
1) | Adequate knowledge of mathematics (a), science (b) and industrial engineering (c) (1) and the ability to use this knowledge in complex engineering problems. | |
2) | Ability to work effectively both individually and in interdisciplinary and multidisciplinary teams. | |
3) | Awareness of the necessity of lifelong learning and the ability to access information, to follow developments in science and technology, and to constantly renew oneself. | |
4) | Knowledge of project management, risk management, innovation and change management, entrepreneurship and sustainable development | |
5) | Awareness of the sectors and the ability to prepare a business plan. | |
6) | Professional and ethical responsibility awareness and acting in accordance with ethical principles. | |
7) | Information about the problems of the age in the field of engineering and the effects and legal consequences of engineering practices on health, environment and safety in universal and social dimensions. | 5 |
8) | Information about current engineering practices and standards used in engineering practices. | |
9) | The ability to identify, formulate and solve complex engineering problems, and the ability to select and apply appropriate analysis and modeling methods for this purpose. | |
10) | The ability to design a complex system, process, device or product using modern methods under realistic constraints and conditions and to meet specific requirements. | |
11) | The ability to develop, select and use modern techniques and tools necessary for the solution of engineering problems, and the ability to use information technologies effectively. | |
12) | Ability to design and conduct experiments, collect data, analyze data and interpret results for the study of engineering problems or research issues. | |
13) | Ability to communicate effectively, write reports and make presentations in Turkish and English with oral, written and visual methods. | |
14) | In-depth knowledge of appropriate analytical and experimental methods and computational methods for system integration such as simulation (a), production systems (b) operations research (c) and statistics (d). | |
15) | Skills in designing (a) and improving (b), defining goals and criteria (c), analyzing (d) and developing solutions (e) systems that include people, materials, information, equipment and energy to creatively solve real-life problems |
Anlatım | |
Bireysel çalışma ve ödevi | |
Grup çalışması ve ödevi | |
Rapor Yazma | |
Soru cevap/ Tartışma |
Yazılı Sınav (Açık uçlu sorular, çoktan seçmeli, doğru yanlış, eşleştirme, boşluk doldurma, sıralama) | |
Sözlü sınav | |
Sunum |
Semester Requirements | Number of Activities | Level of Contribution |
Attendance | 14 | % 5 |
Presentation | 3 | % 15 |
Midterms | 1 | % 20 |
Semester Final Exam | 1 | % 40 |
total | % 80 | |
PERCENTAGE OF SEMESTER WORK | % 40 | |
PERCENTAGE OF FINAL WORK | % 40 | |
total | % 80 |
Activities | Number of Activities | Duration (Hours) | Workload |
Course Hours | 14 | 2 | 28 |
Study Hours Out of Class | 14 | 4 | 56 |
Presentations / Seminar | 3 | 3 | 9 |
Midterms | 1 | 2 | 2 |
Final | 1 | 3 | 3 |
Total Workload | 98 |