NURSING (ENGLISH)
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Ders Genel Tanıtım Bilgileri

Course Code:

1216002033

Ders İsmi:

Quality Management in Health

Ders Yarıyılı:

Fall
Spring

Ders Kredileri:

Theoretical	Practical	Credit	ECTS
2	0	2	3

Language of instruction:

Ders Koşulu:

Ders İş Deneyimini Gerektiriyor mu?:

Type of course:

Department Elective

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Prof. Dr. H. Şeyda ÖZCAN

Course Lecturer(s):

Course Assistants:

Dersin Amaç ve İçeriği

Course Objectives:	This course provides knowledge, attitudes and skills about quality management in health services.
Course Content:	Historical Development of Quality and Quality, Total Quality Management Philosophy and Principles, Quality in Health and Nursing Services, Quality and Leadership, Quality and Corporate Culture, Quality and Teamwork, Continuous Quality Improvement, Quality Improvement Tools, Measuring Quality in Health Services, Quality Assurance Systems, Quality Awards, Our Country's Quality Standards in Health.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) Adopts the philosophy of Quality Management
2) Examines the relationship between quality and leadership, corporate culture and teamwork
3) Interprets the contribution of continuous quality improvement to health services
4) Takes an active role in the delivery of quality health services.
2 - Skills
Cognitive - Practical
1) Discuss the features of quality assurance systems
3 - Competences
Communication and Social Competence
Learning Competence
Field Specific Competence
Competence to Work Independently and Take Responsibility

Ders Akış Planı

Week	Subject	Related Preparation
1)	Historical development of quality and quality, philosophy and principles of quality management	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
2)	Quality in health and nursing services	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
3)	Quality and Leadership, Quality and Corporate Culture, Quality and Teamwork I	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
4)	Quality and Leadership, Quality and Corporate Culture, Quality and Teamwork II	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
5)	Continuous Quality Improvement, Quality Improvement Tools	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
6)	Measuring Quality in Health Services	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
6)	Measuring Quality in Health Services	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
7)	Quality Assurance Systems, Quality Awards	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
8)	MIDTERM EXAM	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
9)	Medical Errors and Causes	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
10)	Notification and Management of Medical Errors	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
11)	Patient Safety	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
12)	Employee Safety	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
13)	Quality Standards in Health in Turkey I	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
14)	Quality Standards in Health in Turkey II	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
15)	Course evaluation	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
16)	FINAL EXAM	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018

Sources

Course Notes / Textbooks:	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018
References:	Patrice Spath, Introduction to Healthcare Quality Management, Third Edition (Gateway to Healthcare Management) Third Edition, Health Administration, 2018

Ders - Program Öğrenme Kazanım İlişkisi

Ders Öğrenme Kazanımları	1	2	3	5	4
Program Outcomes
1) Have the necessary knowledge and skills to fulfill her professional roles and responsibilities.
2) Knows the theories and models that form the basis of professional practice.
3) Have the cultural knowledge required to be a member of an individual and a profession.
4) It plans, applies, evaluates and inspects the health care needs of the individual, family and society with a holistic approach in line with the nursing process.
5) Manages the given nursing care and evaluates the quality and results of the care.
6) Uses effective communication skills at the level of intercultural differences in interpersonal relationships.
7) It manages nursing services and manpower within the scope of the relevant legislation, contributes to their professional development.
8) It carries out learning, teaching and management processes with current technology in nursing practices.
9) It develops a positive attitude towards lifelong learning and turns it into behavior.
10) Uses decision making, problem solving and critical thinking skills.
11) Carries out nursing practices in line with professional ethical principles and standards, taking into account individual values, beliefs and cultural differences.
12) Achieves scientific knowledge about health at national and international level with foreign language competence and uses it in professional practices and shares it with healthcare members.
13) With the awareness of social responsibility, takes part in national and international projects and events as an executive, manager, educator and practitioner in cooperation with the healthcare team and other disciplines.
14) Knows and applies measures regarding patient and employee safety in nursing services.
15) Represents her profession in society with her professional knowledge, attitude and behavior and becomes a role model for her colleagues.

Ders - Öğrenme Kazanımı İlişkisi

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Have the necessary knowledge and skills to fulfill her professional roles and responsibilities.
2)	Knows the theories and models that form the basis of professional practice.
3)	Have the cultural knowledge required to be a member of an individual and a profession.
4)	It plans, applies, evaluates and inspects the health care needs of the individual, family and society with a holistic approach in line with the nursing process.
5)	Manages the given nursing care and evaluates the quality and results of the care.
6)	Uses effective communication skills at the level of intercultural differences in interpersonal relationships.
7)	It manages nursing services and manpower within the scope of the relevant legislation, contributes to their professional development.
8)	It carries out learning, teaching and management processes with current technology in nursing practices.
9)	It develops a positive attitude towards lifelong learning and turns it into behavior.
10)	Uses decision making, problem solving and critical thinking skills.
11)	Carries out nursing practices in line with professional ethical principles and standards, taking into account individual values, beliefs and cultural differences.
12)	Achieves scientific knowledge about health at national and international level with foreign language competence and uses it in professional practices and shares it with healthcare members.
13)	With the awareness of social responsibility, takes part in national and international projects and events as an executive, manager, educator and practitioner in cooperation with the healthcare team and other disciplines.
14)	Knows and applies measures regarding patient and employee safety in nursing services.
15)	Represents her profession in society with her professional knowledge, attitude and behavior and becomes a role model for her colleagues.

Öğrenme Etkinliği ve Öğretme Yöntemleri

Anlatım
Course
Okuma
Homework

Ölçme ve Değerlendirme Yöntemleri ve Kriterleri

Yazılı Sınav (Açık uçlu sorular, çoktan seçmeli, doğru yanlış, eşleştirme, boşluk doldurma, sıralama)
Homework

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 10
Midterms	1	% 30
Semester Final Exam	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

İş Yükü ve AKTS Kredisi Hesaplaması

Activities	Number of Activities	Duration (Hours)	Workload
Course Hours	14	3	42
Study Hours Out of Class	14	3	42
Homework Assignments	1	2	2
Midterms	1	1	1
Final	1	1	1
Total Workload			88